Centre for Credit, Receivables and Collections - Credit & Collections Training

Ensuring Knowledge Pays

Credit & Collections Training

Payment and Debt Collections training for better operational cash flows

Our credit and collections in-house tailored training will fit both your business needs as well as business culture. We do not take our services for granted and do not make assumptions when tailoring or recommending a specific program and solution to suit your exact business requirements and budgets to ensure that knowledge pays. We offer you the best of cost-benefits designed to optimize your revenue management training.

The modules aim to achieve the following course objectives

To acquire in depth knowledge on credit and collections process
To develop effective strategies to counter payment avoidance and difficult customers
To learn how to manage collections teams and collector performance
To implement best practices and streamline processes for collections effectiveness
To identify problem areas in the credit and collections and solve them

To empower staff the confidence and the skills to deal with all types of defaulters

To understand how credit and collections automations can reduce bad debts

To benchmark collections MIS and determine the best success rate for collections

You may select the relevant topics below to tailor your training to your organization needs:

Click Image to Download Topic Outlines

Other Specialize Customizable In-house Program:

A program outline tailored to your needs will be given upon request:

Sun Zi Art of War In Revenue and Payment Collections
Business Psychology of Debtors in Collections Management
Performance-based Telephone Collections Techniques
Problem Solving Skills in Collections Management
Computer-Simulated Collections Games (part of any in-house program on request)

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